Exotel

Exotel is a cloud telephony and customer engagement platform for enterprises, providing AI-driven conversational bots, cloud contact center software, voice and messaging APIs, real-time analytics, and unified agent desktops. The platform emphasizes AI–human orchestration, omnichannel routing (voice, SMS, WhatsApp, email), and compliance-ready deployments for regulated industries. Exotel handles billions of annual conversations, serves thousands of businesses globally, and offers native telco reliability and enterprise-grade uptime to scale mission-critical customer experience operations.