Observe AI
Type
startup
Founded
2017
Funding captured
$214.1m
Deals captured
6
About Observe AI
Observe AI builds conversational intelligence software for contact centres, using large-scale speech and language models to transcribe, analyse and automate customer interactions. Its platform delivers real-time agent coaching, quality assurance, conversation analytics and automated workflows to improve contact-centre productivity, compliance, and customer experience across voice and digital channels.
Observe AI funding captured (6)
| Deal type | Stage | Date | Amount | Investors |
|---|---|---|---|---|
| Equity | Series C | Apr 12, 2022 | $125.0m | |
| **************** | **************** | **************** | $54.0m | **************** |
| **************** | **************** | **************** | $26.0m | **************** |
| **************** | **************** | **************** | $8.0m | **************** |
| **************** | **************** | **************** | $120.0k | **************** |
